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Complaints & Appeals

 Content Editor

Are you dissatisfied or are there any questions?

We are happy to help you with information about our certificates anytime. In case of presumable misuse, requests, suggestions or criticism about our service, please don't hesitate to call or writ​e to us.​

​Every inquiry will be treated in the strictest confidence with no disadvantage to you. We take every inquiry seriously and will inform you about its development and its outcome.​​

In the area of personal certifications please use our complaints form for complaints and our appeal form for appeals.